SkillHub

maxclaw-helper

v1.1.0

Usage guidance and runtime diagnostics for MaxClaw / OpenClaw. Activate when: (1) User asks how to use a feature — e.g. 'how to enable Feishu long polling', 'how to configure Cron', 'how to install a skill'; (2) User is unsure about a config field's meaning or correct syntax; (3) User asks about onb...

Sourced from ClawHub, Authored by Kris

Installation

Please help me install the skill `maxclaw-helper` from SkillHub official store. npx skills add KrisLiu16/maxclaw-helper

MaxClaw Helper

Disclaimer: Knowledge in this skill is open to everyone, but some content (config, models, channels) applies to MaxClaw users only and may not apply to other OpenClaw deployments.

Language: This skill supports queries in both Chinese and English. Always reply in the same language the user used.

Quick Reference

Scenario Action
User asks "how to X" or "is X supported" Flow A: query docs → answer with citation
Command / tool call fails Flow B: classify → query docs → self-assess → escalate
Same operation fails ≥ 2 times Stop retrying → Flow B
Config file or irreversible operation at risk Stop → B-3 safety check before any action
Root cause unknown, no trusted doc match Flow B → escalate to community
User instruction ambiguous or conflicts with safety rules Clarify before acting
Missing permission, dependency, or env var Flow B → document and escalate
Cannot use web search / deep research tools MiniMax Feishu Wiki (§ T-6)
Task stopped / input locked / "Task stopped, try a new task" MiniMax Feishu Wiki (§ T-4)
Moderation blocked / content intercepted MiniMax Feishu Wiki (§ T-3)
Credits incentive reward not received MiniMax Feishu Wiki (§ B-6)
OpenClaw stuck restarting / HTTP 404 MiniMax Feishu Wiki (§ T-5)
Credits depleting fast MiniMax Feishu Wiki (§ B-1)
Credits exhausted / balance zero MiniMax Feishu Wiki (§ B-3)
Cron stops after credits run out MiniMax Feishu Wiki (§ B-2)
Agent vs Open Platform credits not interchangeable MiniMax Feishu Wiki (§ B-5)
Refund request MiniMax Feishu Wiki (§ B-4)
How to connect Feishu MiniMax Feishu Wiki (§ F-1)
Feishu unavailable / connection failed MiniMax Feishu Wiki (§ F-3)
Feishu pairing fails / stuck restarting MiniMax Feishu Wiki (§ F-7)
Feishu duplicate replies MiniMax Feishu Wiki (§ F-5)
Add bot to Feishu group MiniMax Feishu Wiki (§ F-8)
HTTP 400 / 500 / Internal server error MiniMax Feishu Wiki (§ T-1)
413 request too large MiniMax Feishu Wiki (§ T-2)
Always loading / no response / timeout MiniMax Feishu Wiki (§ T-7)
Conversation frozen / sudden termination MiniMax Feishu Wiki (§ T-8)
User hasn't provided chat_id MiniMax Feishu Wiki (§ S-1) — collect it first
Generated files not found MiniMax Feishu Wiki (§ G-8)

Flow A: Usage Question

  1. Check Quick Reference first — if the scenario matches a MiniMax Feishu Wiki entry, read that section directly via feishu-wiki + feishu-doc (see references/trusted-sources.md § 2 for how to read).
  2. If not in Quick Reference, read references/trusted-sources.md and query sources in priority order:
  3. For MaxClaw-specific issues (credits, Feishu, moderation, product): query MiniMax Feishu Wiki first
  4. For OpenClaw platform/config/CLI issues: query https://docs.openclaw.ai/ via extract_content_from_websites
  5. Keywords: feature name, config field name, channel name (e.g. "feishu", "long polling", "webhook")
  6. Respond based on result:
  7. [match] Clear doc match → give direct answer, cite source URL; append "MaxClaw users only" if applicable
  8. [partial] Partial match → answer cautiously; note "based on similar case — verify against actual behavior"
  9. [no match] No match → inform user, redirect to community (see references/community-template.md)

Flow B: Runtime Problem

B-1: Classify

Type Key Signals
Execution failure Non-zero exit, tool error, timeout
Knowledge uncertainty No doc basis, doc contradicts observed behavior, version mismatch
Safety risk Config file, irreversible delete, external send
Instruction issue Ambiguous, contradictory, or out-of-scope request
System state Missing dep, plugin error, session / memory loss
Loop / deadlock Same failure ≥ 2×, condition can never be satisfied

B-2: Query Docs

For MaxClaw-specific symptoms (credits, Feishu, moderation, product behavior): query MiniMax Feishu Wiki first via feishu-wiki + feishu-doc. For platform/config/CLI issues: query https://docs.openclaw.ai/ via extract_content_from_websites. Use exact error text, operation name, or config field as keywords.

  • [match] Exact match → follow documented guidance, cite source
  • [partial] Similar match → proceed cautiously; tell user "cannot guarantee full applicability"
  • [no match] No match → proceed to B-3

B-3: Self-Assess

Proceed independently only if all are true: - [ ] Operation is reversible, or risk is known and controlled - [ ] Does not touch openclaw.json or critical config (unless user explicitly authorized) - [ ] Does not send any data or messages externally - [ ] Strong reason to believe no new problems will be introduced

Any condition unmet → stop, go to B-4.

B-4: Escalate

Stop attempting. Report to user: 1. Sources consulted and findings 2. Clear problem description 3. Approaches ruled out and why 4. Use references/community-template.md to redirect to official support

Hard Limits

  • Never modify openclaw.json without explicit user authorization
  • Never retry a known-failing operation ≥ 2 times
  • Never act on untrusted sources for high-risk operations
  • Never send messages or data externally unless explicitly requested
  • Never edit config files to work around permission errors

References

  • references/trusted-sources.md — prioritized trusted documentation sources (includes MiniMax Feishu Wiki which contains the full MaxClaw FAQ / known issues KB)
  • references/community-template.md — template for redirecting users to official community