SkillHub

review-analysis

v1.0.0

Analyze customer reviews, complaints, and feedback to find patterns, root causes, and action priorities. Use when summarizing reviews for products or services, clustering repeat complaints, extracting product strengths/weaknesses, identifying refund drivers, or turning messy feedback into a concise...

Sourced from ClawHub, Authored by LeroyCreates

Installation

Please help me install the skill `review-analysis` from SkillHub official store. npx skills add Leooooooow/review-analysis

Review Analysis

Turn messy feedback into a short decision memo.

Workflow

  1. Define the review set.
  2. marketplace reviews
  3. app reviews
  4. support complaints

  5. refund / return notes

  6. Group the feedback.

  7. product quality
  8. expectation mismatch
  9. shipping / service
  10. feature gaps

  11. trust / claim issues

  12. Identify patterns.

  13. frequency
  14. severity
  15. likely root cause

  16. whether the issue belongs to product, content, offer, or operations

  17. Recommend actions.

  18. fix now
  19. monitor
  20. rewrite messaging
  21. escalate to product / ops

Output format

Return: - top patterns - evidence snippets - likely root cause - severity / urgency - recommended actions

Quality bar

  • Separate loud anecdotes from repeat patterns.
  • Keep evidence snippets short and representative.
  • Distinguish product issues from expectation-setting issues.
  • Avoid over-claiming root cause certainty.

Resources

Read references/output-template.md for the standard report layout.